Know how customers feel — instantly.
Capture real-time customer feedback with a simple gesture. No surveys, no forms, no touching screens.
NoTouchFeedback helps busy service businesses collect honest customer sentiment in seconds using a camera and hand gestures. Customers simply give a thumbs up or thumbs down (or use a 4-level option), and your dashboard updates in real time.
Works on any camera-enabled device. Setup takes minutes.
Keep it simple
Just thumbs up or down
Get more detail
Four levels of feedback
Most feedback systems fail for one reason: they ask too much.
Customers are in a hurry. They won't scan a QR code, fill out a survey, or type a comment.
NoTouchFeedback removes the friction.
- No typing
- No touching
- No app download
- No language barrier
Just one gesture — and you get the signal you need.
Stop guessing customer satisfaction
If you only rely on online reviews or occasional complaints, you're seeing the problem too late.
NoTouchFeedback gives you a live pulse of how your business is doing right now — while the experience is still fresh.
Use it to spot:
- service issues during busy periods
- staff performance trends
- unhappy customers before they leave bad reviews
- improvements after operational changes
How NoTouchFeedback works
Simple for customers. Powerful for your business.
Customer finishes their visit
They approach your feedback station near the exit, counter, or reception.
They make a quick gesture
Choose your preferred system: thumbs up / thumbs down for simplicity, or 4-level feedback for more detail.
Feedback is captured instantly
The camera detects the gesture and logs the result automatically — no input required from staff or customer.
You see results in real time
Track trends in your dashboard and monitor satisfaction throughout the day.
Built for busy service businesses
NoTouchFeedback works best where lots of customers move through quickly and staff need a clear signal of service quality.
Restaurants, cafés & takeaways
Track customer satisfaction by shift, rush hour, or team.
Barbershops & salons
See how clients feel immediately after service — without asking awkwardly.
Clinics, dental practices & waiting rooms
Capture patient experience simply and quietly at checkout or exit.
Gyms & fitness studios
Collect fast post-session feedback from members leaving classes or training areas.
Retail stores & shopping centres
Measure customer sentiment at exits, service desks, or fitting areas.
Car service centres & garages
Understand customer satisfaction at vehicle pickup and service handover.
Public service locations
Great for reception desks, service counters, and high-footfall facilities.
Choose the feedback style that fits your business
NoTouchFeedback is flexible — start simple, or go deeper.
Why businesses choose NoTouchFeedback
Higher response rates
Feedback takes seconds and feels natural, so more customers actually participate.
Real-time visibility
See satisfaction trends live — not days later in a report.
Contactless & hygienic
Ideal for busy customer-facing environments where speed and cleanliness matter.
Honest feedback
Customers can respond quickly and privately, without awkward conversations.
Easy to deploy
No specialist hardware required. Works with camera-enabled devices and fits into your existing workflow.
Why NoTouchFeedback beats traditional feedback methods
QR codes
Customers ignore them. They require extra effort and a phone.
Paper or digital surveys
Too slow. Too much friction. Low completion rates.
Asking staff to collect feedback
Inconsistent and often biased.
Online reviews
Valuable, but delayed — and usually only from very happy or very unhappy customers.
NoTouchFeedback fills the gap
It captures the everyday customer sentiment most businesses never see.
Turn quick gestures into useful operational insight
Your dashboard helps you move from "I think" to "I know."
Use the data to improve service, staffing, and customer experience.
Designed for real-world environments
NoTouchFeedback is built for businesses that need feedback without slowing anything down.
See it in action
Here's what it looks like when people actually use it
Works everywhere
Seriously, anywhere: Coffee shops love the simple version, fancy restaurants use the detailed one. Both work great.
- Coffee shops & cafes
- Restaurants & bars
- Clinics & waiting rooms
- Retail stores
- Airports & stations
- Office lobbies
What people are saying
"Our customers actually use it! Before, nobody filled out our feedback forms. Now we get 10x more responses just from people walking by."
"I love that I can just give a thumbs up and keep walking. No stopping, no typing, no 'rate us 1-5 stars.' Just quick and done."
"We switched from tablets to this and our feedback went up 400%. People were avoiding the tablets, but they actually enjoy doing the gestures."
Get a live pulse on customer satisfaction
No forms. No friction. Just real feedback in real time.
We'll show you how NoTouchFeedback fits your business, where to place it, and which feedback mode works best for your customer flow.