How we collect, use and protect your personal data.
Last updated: 26 July 2026
NoTouchFeedback provides a touchless, gesture-based customer feedback system. For the purposes of UK data protection law we are the data controller for personal data collected through this website.
Business name: NoTouchFeedback
Legal status: General partnership
Partners: Dawid Bartnicki and Michal Kaczmarek
Address for service: 7 The Oaks, Trevor, LL20 7TX, United Kingdom
A general partnership has no company registration number, so none is shown. If we incorporate later this section will be updated with the registered company details.
When you submit the contact form we collect the information you enter:
Only your email address is required. Every other field is optional and the form works without them.
If you consent to analytics cookies, we collect usage data such as the pages you view, roughly where in the world you are, the type of device and browser you use, and how you arrived at the site. See Cookies & analytics.
Our hosting provider also processes your IP address as a necessary part of delivering the site to you and keeping it secure.
This website does not use your camera and does not collect biometric data. The gesture recognition described on this site runs on hardware installed at a customer's own premises and is not part of this website.
| What for | Lawful basis |
|---|---|
| Replying to your enquiry and arranging a demo | Legitimate interests — you contacted us and expect a reply. Where you are asking about buying from us, this may instead be steps taken at your request prior to entering a contract. |
| Sending marketing updates | Consent — only if you tick the opt-in box. You can withdraw at any time. |
| Analytics and improving the site | Consent — analytics only run if you accept them in the cookie banner. |
| Keeping the site available and secure | Legitimate interests — running a functioning, secure website. |
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
We do not use any non-essential cookies until you accept them. When you first visit, a banner asks for your choice; nothing analytics-related loads until you accept. You can change your mind at any time using the Cookie settings link in the footer.
We store your cookie choice in your browser's local storage so we don't ask again on every page. This is strictly necessary to honour your preference and is not used for tracking.
| Service | Provider | Purpose |
|---|---|---|
| Google Analytics 4 | Google Ireland Ltd | Understanding how visitors use the site |
| Dotcraft Analytics | Operated at analytics.dotcraft.co.uk | Privacy-oriented visitor statistics |
We load fonts from Google Fonts and icons from Cloudflare's CDN. Because your browser requests those files directly, those providers receive your IP address. These are needed for the site to display correctly.
| Data | Kept for |
|---|---|
| Contact form enquiries | 24 months from our last contact with you |
| Marketing opt-in records | Until you unsubscribe, then 24 months as a record of your choice |
| Analytics data | 14 months |
| Server and access logs | 30 days |
When a retention period ends we delete the data or irreversibly anonymise it.
We share personal data only with service providers who process it on our instructions, under contract:
| Provider | What they do | Where |
|---|---|---|
| Amazon Web Services | Website hosting, content delivery, and the function that receives contact form submissions | UK / EU (London, eu-west-2) with global content delivery |
| Analytics (with consent) and web fonts | EU / USA | |
| Cloudflare | Icon library delivery | Global |
| Google Workspace | Receiving and storing enquiry emails | EU / USA |
We may also disclose personal data where we are legally required to do so.
Some providers above may process data outside the UK. Where that happens we rely on UK adequacy regulations or on the International Data Transfer Agreement / Addendum to the EU Standard Contractual Clauses, together with additional safeguards where needed. You can ask us for details using the contact details below.
Under UK data protection law you have the right to:
To exercise any of these, email hello@notouchfeedback.com. We will respond within one month. There is normally no charge.
The site is served only over HTTPS. Contact form submissions are sent over an encrypted connection to our hosting provider, and access to enquiries is limited to people who need it. No system is perfectly secure, but we take reasonable steps to protect your data and to restrict who can reach it.
If you are unhappy with how we have handled your personal data, please tell us first so we can try to put it right. You also have the right to complain to the UK's supervisory authority:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
ico.org.uk/make-a-complaint
If we change this policy we will update the date at the top of this page. Significant changes affecting how we use your data will be communicated more directly where we can.
Email: hello@notouchfeedback.com
Phone: +44 7701 053033
Address: 7 The Oaks, Trevor, LL20 7TX, United Kingdom